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Use case

Footwear Quality Assurance

28 May 2025

Vision Agent used
An open shoe box with a shoe inside, ready for a returns check

Footwear supply chains manage thousands of SKUs, fast production cycles and complex returns. Small errors - from stitching defects and mismatched sizes to swapped return boxes - can create major costs through write-offs, fraud and lost customer trust.

Tiliter Vision Agents provide automated image-based quality checks across the footwear lifecycle.

In Manufacturing

  • Detect defects in stitching, materials, soles or branding before shipment
  • Flag inconsistencies in colour, sizing or design details
  • Improve quality control without slowing production

In Returns

  • Verify returned items match the original product and packaging
  • Detect swapped, damaged or tampered returns
  • Reduce manual review time and fraud-related losses

In Distribution

  • Confirm correct pairing, labelling and packaging during sorting
  • Validate sizes and colours are routed to the right channels or regions
  • Reduce fulfilment errors and rework

Commercial Impact

For large retailers processing thousands of returns each week, even a 1–2% error rate can create significant annual losses through fraud, write-offs and stock misallocation.

Tiliter Vision Agents deliver faster, more consistent verification at scale.

Retail returns and self-checkout

Returns are a major source of revenue leakage in footwear retail. Shoes may be returned in the wrong box, paired with incorrect barcodes or swapped for a different product entirely.

At scale, this creates fraud risk, stock inaccuracies and costly restocking issues.

The challenge also extends to self-checkout, where limited staff oversight makes packaging or barcode mismatches easier to miss.

Tiliter Vision Agents provide real-time visual product verification for footwear.

By analysing the shoe itself - style, shape, colour, logos and visible identifiers - Tiliter can compare the item against expected product data instantly.

How Tiliter Helps

Detect Fraudulent Returns

Identify when returned shoes do not match the original purchase or packaging.

Verify Shoes Against Boxes

Catch mismatches between shoes and labelled boxes before restocking.

Improve Self-Checkout Accuracy

Support barcode scans with visual confirmation at kiosks or assisted checkout.

Protect Inventory Accuracy

Reduce errors across online and in-store channels.

Support Omnichannel Retail

Verify products even when barcodes are damaged, swapped or missing.

Where It Can Be Used

  • Returns counters
  • Backroom processing
  • Self-checkout lanes
  • Distribution centres
  • Store receiving
  • Omnichannel fulfilment operations

Example Impact

For retailers handling thousands of footwear returns each month, reducing even a small percentage of mismatched or fraudulent returns can recover meaningful margin and improve stock accuracy.

Built for Existing Retail Workflows

Tiliter integrates with cameras, kiosks, APIs and retail systems without changing existing checkout or returns processes.

Why It Matters

In footwear retail, the product matters more than the barcode.

Tiliter helps verify what is actually in front of you.

Ready to turn images into operational data?

Build visual verification workflows and deploy them through mobile, web, cameras or your existing systems. Deployed in thousands of locations worldwide and ready to scale with your operations.